Return eligibility depends on the product condition, the reason for the request, and the terms confirmed for the order. Contact us promptly after delivery so we can review the request. A return is not accepted until we provide written return authorization.

• Email sales@tradenestglobal.store with your order reference, the product details, the quantity, and the reason for the return.
• Include photographs where the product is damaged, incorrect, or incomplete.
• Wait for written return authorization before shipping anything back. Unauthorized returns may not be accepted.

Returned products must be unused and in resalable condition, with original packaging, accessories, manuals, and any seals or labels intact. Products showing signs of use, modification, or missing components may be refused or subject to a reduced refund.

If a shipment arrives damaged, incorrect, or incomplete, contact us promptly after delivery with photographs of the product and packaging. We will review the issue and confirm the appropriate correction, replacement, or refund in writing.

Once a returned product is received and inspected, we confirm the outcome by email. If a refund is approved, we will confirm the refund method and processing details in writing. The time for funds to appear may also depend on the bank or payment provider. Any treatment of original shipping charges will be confirmed as part of the return review.

Where a replacement is available, we can ship an identical product instead of issuing a refund. Replacement availability depends on stock and is confirmed in writing before the return is processed.

Responsibility for return shipping costs is confirmed during the return authorization process and depends on the reason for the return. Use the instructed shipping method and keep proof of shipment; we cannot process a return we do not receive.

• Products damaged after delivery through misuse, mishandling, or improper storage.
• Products returned without original packaging, accessories, or required components.
• Products identified as final sale, clearance, or custom order at the time of sale.
• Any additional categories stated in your confirmed order or invoice.

For any return or refund question, contact:

• TradeNest Global LLC
• 1521 Blake St, Suite 61747, Denver, CO 80202, United States
• Email: sales@tradenestglobal.store
• Phone: +1 (719) 512-4931